About the Client
The client is a Large Public Sector Bank (PSU), responsible for handling vast financial transactions, including AEPS (Aadhaar Enabled Payment System). Their objective was to automate the reconciliation of NPCI AEPS files, reducing manual workload and improving operational efficiency.
The Problem
The bank received a single raw AEPS file from NPCI, which had to be manually processed for Business Correspondent (BC) wise calculations across three daily cycles.
Key challenges included:
- Time-consuming process – The manual calculations and reconciliation took an entire day.
- High risk of errors – Human intervention increased the chances of miscalculations.
- Lack of scalability – With growing transactions, manual processing was becoming unmanageable.
The bank needed a faster, more efficient, and error-free solution.
Our Approach
Lauren implemented an RPA (Robotic Process Automation) solution using Automation Anywhere A360 to automate the entire AEPS reconciliation process.
How it works:
- A bot automatically downloads AEPS files from the NPCI portal three times a day as per NPCI’s cycle.
- The bot processes transactions, segregates them by BCs, and reconciles the data.
- Once processed, the final files are consolidated and uploaded to the MFT portal with supporting documents.
- The entire workflow is fully automated, eliminating the need for manual intervention.
By leveraging Automation Anywhere A360, the solution significantly optimized processing time, reduced errors, and improved operational accuracy.
Tech Stacks Used
Automation Anywhere A360
RPA Bots for Data Processing
MFT (Managed File Transfer) Integration
NPCI Portal Integration
The Result
- Processing time reduced from a full day to fully automated execution.
- Eliminated human errors through RPA-driven accuracy.
- Seamless integration with NPCI and MFT Portal.
- Scalable and future-ready automation for growing transaction volumes.